Members

Get More From
Your Health Insurance

Enjoy the freedom of choosing the right care for you and your family. Through Makina, you’ll have access to benefits you’ll actually use and services that help you lead a healthier life.

We'll be with you every step of the way to make sure you're getting the best care possible, at the best price possible. 

We make it easy to understand and use your insurance benefits. Through in-app navigation, you have access to your health benefits, can navigate your care, make smart decisions about your benefits, and save money.

See Behind the Curtain

Other insurance companies want you to believe everyone is paying the same, high insurance prices. It’s time you found out what the other insurance providers don’t want you to know. 


But through Makina, everyone has access to better and more affordable health insurance and wellness benefits to help you live a better life.


Understand Your Healthcare

Makina gives you the resources you need to fully understand your health insurance. Through our app, online resources, and support team, we're here to guide you to success.

Talk to a Doctor Anytime

98point6 licensed care providers are ready, 24/7, to help you answer any questions, get a diagnosis and treatment, or order prescriptions or labs. And because this is a text-based service, you can communicate with your care provider discretely and at your convenience. Get the primary care you need and take charge of your health.



Your Medical Benefits


Use our app to find better care in less time. Find in-network providers, schedule appointments, and coordinate your providers in one place. Our care team will take the guesswork out of finding a provider by making informed recommendations based on cost and quality. And if you have any questions, the care team is there to help.

Your Vision Benefits


We understand how important your vision is. Keep up with your eye health and preventative care can help maintain your long-term health. Take care of your eyes and get the care you need.

Your Dental Benefits


Through Beam, you get benefits that focus on prevention and tailoring a plan to fit your dental needs. We make it easy for every member to receive and use comprehensive plans that emphasize take care of your dental health before it becomes a problem. And also use perks like having dental goods shipped to you and easy access to your insurance cards and benefit resources.

Manage Your Diabetes

Use Just Diabetic Solutions, a diabetic wellness program, that sends diabetic supplies, coaches patients, provides resources, and actively monitors member test results. This program allows diabetic members to live better lives with their self-managed disease.

Talk To Our Care Team

Talk to our Care Team who’s available 24/7 to answer questions, help resolve issues with billing, and help members use high quality, low cost care that drives healthier members and lowers costs.

Connect through the app or call 866-291-9449.

Frequently Asked Questions

How can I check if a doctor is in my network?


Download our app to find resources about our in-network doctors. Or call our Customer Support at 866-291-9449.

How can I check a claim status?


At the top of the homepage, go to the Providers tab, then Check Claim.

How can I get a copy of my ID cards?


Download our app to find a copy of your ID cards. You can also call us directly at 866-291-9449, email your request to service@makinabenefits.com, or chat with our team through our website, during the hours of 8 a.m. to 5 p.m. CST.

How do I add/remove someone from my insurance?


You will need to fill out a change form. Call us directly at 866-291-9449 or you can email your request to service@makinabenefits.com.

Do you offer telemedicine?


Yes, we partner with 98point6, an on-demand, text-based technology for non-emergency, minor health issues.

Insurance Can Be Better

Connect with our team and change the way you see health insurance. Schedule a 30-minute conversation to see a new way to get the same or better coverage for less. 

CONTACTS

Austin, Texas

8920 Business Park Dr, Suite 250,

Austin TX 78759


866-291-9449

service@makinabenefits.com

MEMBER PORTAL 

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